Responsible Gaming
Gambling Should Be Entertainment, Not Income
At TrailTrax, we're committed to promoting responsible gaming. Online pokies should only be enjoyed as entertainment, never as a way to earn money or solve financial problems. If you gamble, please do so within your means and always set limits.
Age Verification
Online gambling in New Zealand is only for adults aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gambling activities on this website.
We do not knowingly permit underage gambling. If you are under 18, please do not use our platform.
Warning Signs of Problem Gambling
Problem gambling can develop quickly. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, food, bills)
- Hiding gambling activities or lying about the amount spent
- Feeling anxious, irritable, or restless when not gambling
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money to fund gambling
- Increasing bet sizes to achieve the same level of excitement
- Failed attempts to cut back or quit gambling
- Gambling to escape problems or negative emotions
- Loss of control over gambling behaviour
Self-Help Tools & Controls
Most reputable online gambling operators offer tools to help you gamble responsibly. Consider using:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you're willing to lose in a given period
- Reality Checks: Receive regular reminders about how long you've been gambling and how much you've spent
- Self-Exclusion: Exclude yourself from gambling for a set period (days, weeks, or months). This is a serious commitment and prevents account access during the exclusion period
- Cool-Off Periods: Take a break from gambling with a temporary account suspension
We encourage you to use these tools proactively to maintain control over your gambling.
Support Organizations & Help Resources
If you're struggling with gambling, help is available. The following organisations provide free, confidential support:
New Zealand
- Gambling Helpline NZ: 0800 654 655 (free, 24/7, confidential)
- Problem Gambling Foundation: www.pgf.nz — Information, resources, and counselling services
- Samaritans Aotearoa New Zealand: 1800 726 666 — Support for depression and crisis situations
International Resources
- GamCare (UK): www.gamcare.org.uk — Free support and counselling
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counselling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Resources and information
- National Council on Problem Gambling (USA): www.ncpgambling.org — Help and referral services
If You Need Help, Reach Out
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in asking for support—gambling addiction is a recognised health issue, and recovery is possible.
Contact the Gambling Helpline NZ on 0800 654 655 or visit www.pgf.nz for free, confidential assistance.
Remember: your wellbeing is more important than any bet. Help is available, and you don't have to face this alone.